Internet & Telecom

BTCL Helpline: Customer Care Number, Email, Office Address, Complaint

BTCL Contact information for sales & service is available here. Bangladesh Telecommunication Company Limited (BTCL) Customer Service like Customer care number, Official Email Address for customer support, Head official, Regional Office, other offices, everything is important to the customers. Many BTCL user needs to visit their local Official for Internet connection Application, Telephone connection Application, or others. Sometimes, people face different problems and need to communicate BTCL. So, we think people need to know the details of every process which allows contact with BTCL. We hope you understand the reason why people contact BTCL. Now we’re sharing ways to contact the BTCL.

Telephony support is one of the most popular contact methods of BTCL. So, always call the BTCL helpline number first. Its main benefit is they will listen to your problem and give you a proper solution. Where you need to visit to solve the desired problem will also inform by the Call Center Agent.

Customer Care [Helpline Number]

16402 is the Helpline number of BTEB Customer care. So, you can call this helpline number 24 hours. Also, location-based Customers can available for the customer. A customer who faces a problem can contact directly to the desired division. While you will call 16402, you will get service 24 hours. 2.66 TK per minute will be charged from your Account. Follow the other contact number to contact BTCL with a regular call charge of your current operator.

  • Telephone Complain:  +88029320000, +88029320111, +88029320111, +88029320232, +88029320232
  • Internet/IP/NIX: Divisional Engineer (Telex & TP) BTCL, Telephone Bhaban,  Moghbazar, Dhaka-1217, Phone: +880258312941, Fax: +88029350388; Email:; Support Room: +88028319825-28 (24 hours), Server Room: +88029344500, +88028332200, +88029347251 (9am-5pm).
  • Dot BD Domain/DNS/Mail /VPN Data Connection/Colocation: Divisional Engineer (Administration and Coordination), BTCL, Telephone Bhaban, Moghbazar, Dhaka-1217, Phone: +880249354200, +88028319248 (collocation), +88029331253 (VPN), +88028315951, Fax: +880249357877, Domain Support Email:
  • BCube (ADSL) Complain: BTCL Mogbazar, Dhaka. Customer Care: +88029351616, +88029348777 (08:00AM-09:00 PM, everyday)

BTCL Head Office Address & Contact

If our visitor needs to contact the BTCL Head office, they can visit the following address or contact first before visiting there. Make a call to the Telephone number available of Head Office or Send an Email before visiting there. If your problem can solve your local office, you don’t need to visit the Head office.

37/E, Telejogajog Bhaban, Eskaton Garden, Dhaka
Telephone: +880248311500
Call Center: 16402

We hope that all of this information is enough for you. Do you have any more questions? Contact the BTCL helpline number and get a solution from them. You can also contact us to get any kind of general information which requires.

Khairul Islam

Thank you for reading my content. I like to write News and articles about Telco & Tech Topic. I research market of Tech & Telco to publish news and article for users who follow me. You will get all of my content on this website.

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